Privacy Policy

At Tools Sales Store (“we,” “us,” or “our”), operating at electrictooloffers.com, we respect your privacy and are committed to protecting the personal information of our professional customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases of our industrial-grade tools and equipment.

1. Information We Collect

We collect information that helps us provide our professional customers with seamless service and secure transactions:

• Personal Identification Information: Name, email address, phone number, shipping/billing address, company name (for commercial accounts)
• Payment Information: Credit/debit card details (processed securely through PCI-compliant systems), PayPal account information
• Transaction Data: Purchase history, product preferences, order details for tools and equipment
• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Pages visited, time spent on site, interaction with product categories (e.g., cordless tools vs. air compressors)
• Communication Data: Customer service inquiries, support requests regarding professional equipment

2. How We Use Your Information

We use your information to enhance your experience as a professional contractor or serious DIY enthusiast:

• Process and fulfill orders for industrial tools and equipment
• Provide secure payment processing through our professional-grade systems
• Offer personalized product recommendations based on your tool preferences
• Improve our website functionality for professional users
• Send order confirmations, shipping notifications, and invoices
• Respond to inquiries about professional-grade tools and applications
• Conduct security and fraud prevention for high-value tool purchases
• Analyze professional purchasing trends to enhance our product offerings
• Comply with legal obligations related to tool sales and exports

3. Data Sharing and Disclosure

We may share your information in limited circumstances appropriate for professional tool suppliers:

• Service Providers: Trusted partners who assist with payment processing (Visa, MasterCard, PayPal), shipping carriers for tool deliveries, and IT security services
• Business Transfers: In case of merger, acquisition, or sale of assets related to our professional tool business
• Legal Compliance: When required by law for international tool shipments or to protect our rights and safety
• Professional Tool Manufacturers: Limited information may be shared for warranty purposes on industrial equipment

We never sell your personal information to third-party marketers.

4. International Data Transfers

As we ship professional tools globally (excluding certain Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws and maintain the same security standards for our international professional customers.

5. Data Security

We implement robust security measures appropriate for professional tool transactions:

• 256-bit SSL encryption for all data transmissions
• PCI-DSS compliance for payment processing
• Regular security audits of our systems
• Secure storage with access limited to authorized personnel
• Fraud monitoring systems for high-value equipment purchases

While we take these precautions, no internet transmission is completely secure. We recommend professional customers use strong passwords and monitor their account activity.

6. Your Rights

Depending on your location, you may have certain rights regarding your professional account data:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal retention requirements for tool purchases)
• Object to processing of your data
• Request restriction of processing
• Data portability for your purchase history
• Withdraw consent where previously given

To exercise these rights, please contact us at [email protected] with “Data Request” in the subject line.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience with our professional tool offerings:

• Essential Cookies: Necessary for secure checkout and account functionality
• Performance Cookies: Help us understand how professionals navigate our tool categories
• Functionality Cookies: Remember your preferences for tool types and specifications
• Advertising Cookies: Show relevant professional tool offers (you may opt-out)

You can control cookies through your browser settings, though this may affect certain features of our professional tool store.

8. Children’s Privacy

Our website and professional-grade tools are not intended for children under 16. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this policy to reflect changes in our professional tool business practices. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Us