Welcome to Tools Sales Store (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website electrictooloffers.com and all purchases made through it. By accessing our site or making a purchase, you agree to be bound by these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for professional contractors, tradespeople, and serious DIY enthusiasts aged 18 or older. By using our site, you confirm you are of legal age to form binding contracts.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Products and Services

2.1 Product Descriptions

We specialize in professional-grade power tools and equipment including:

  • Corded and cordless power tools (drills, saws, grinders, etc.)
  • Air compressors and pneumatic tools
  • Cutting and grinding accessories
  • Generators and outdoor power equipment
  • Hand tools and tool combinations

We strive for accuracy in product descriptions but cannot guarantee all descriptions are error-free. Colors may vary slightly from website images.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Professional Use Disclaimer

Our tools are designed for professional use. Users are responsible for proper operation, maintenance, and safety precautions. We are not liable for injuries or damages resulting from improper tool use.

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline orders for any reason, including suspected fraudulent activity.

3.2 Pricing

All prices are in USD. We reserve the right to correct pricing errors, even after order confirmation. Sales tax will be added where applicable.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is due at time of purchase. For security, we may require additional verification for large orders.

3.4 Order Confirmation

You will receive an order confirmation email. Please review it carefully and contact us immediately at [email protected] if there are any discrepancies.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

Method Cost Delivery Time After Shipment
Standard Shipping (DHL/FedEx) $12.95 10-15 business days
Free Shipping (EMS) Free for orders over $50 15-25 business days

Note: Delivery times are estimates and may vary based on location and customs processing.

4.3 International Orders

We ship worldwide except to certain remote areas in Asia and other regions. International customers are responsible for all customs fees, taxes, and import duties.

4.4 Delivery Issues

You must inspect shipments immediately upon arrival. Report any shipping damage within 48 hours by emailing [email protected] with photos of the damage.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for items in new, unused condition with original packaging and tags. Proof of purchase is required.

5.2 Non-Returnable Items

The following cannot be returned unless defective:

  • Used power tools (corded/cordless drills, saws, grinders)
  • Opened packages of drill bits and cutting/grinding accessories
  • Generators that have been fueled or operated
  • Items missing original packaging or showing signs of use

5.3 Return Process

  1. Email [email protected] with your order number and reason for return
  2. Receive Return Authorization and instructions
  3. Ship item to provided address with RMA number visible
  4. Allow 3-5 business days for inspection after we receive your return

Original shipping fees are non-refundable unless the return is due to our error.

5.4 Refunds

Approved refunds will be processed within 3-5 business days after return inspection. Refunds will be issued to the original payment method:

  • Credit/Debit Cards: 3-10 business days (bank processing times vary)
  • PayPal: 3-5 business days

6. User Responsibilities

6.1 Account Security

If you create an account, you are responsible for maintaining confidentiality of your login information and for all activities under your account.

6.2 Prohibited Activities

You agree not to:

  • Use our website for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the website’s operation
  • Submit false or misleading information
  • Use our products in a manner that violates safety standards

7. Limitation of Liability

To the fullest extent permitted by law, Tools Sales Store shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our website or products. Our total liability for any claim related to these terms or your purchases shall not exceed the amount you paid for the product in question.

7.1 Product Use

You assume all risks associated with tool operation. Always follow manufacturer instructions and safety guidelines.

8. General Provisions

8.1 Governing Law

These terms shall be governed by the laws of the State of Vermont, USA, without regard to conflict of law principles.

8.2 Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the site after changes constitutes acceptance.

8.3 Contact Information

Tools Sales Store
159 North Pawlet Road
Pawlet, VT 05761 USA
Email: [email protected]